Refund and Returns Policy

We want you to be completely satisfied with your purchase. If you receive a damaged or incorrect item, we are here to help.

Return Window

We offer a 7-day return and exchange policy. If 7 days have passed since your purchase was delivered, unfortunately, we cannot offer you a refund or exchange.

Conditions for Returns

To be eligible for a return, the following conditions must be met:

The item must be unused, in the same condition that you received it, and in its original packaging with all seals intact.
You must provide a receipt or proof of purchase.
Note: We highly recommend taking a quick unboxing video when you receive your package. This helps us process claims for defective or damaged items much faster.

Non-Returnable Items

Items damaged due to customer mishandling, liquid damage, or electrical surges.
Used watch straps or opened screen protectors (unless defective out of the box).

Refunds and Exchanges

Once your return is received and inspected, we will notify you of the approval or rejection of your refund/exchange.
If approved, exchanges will be dispatched immediately.
For refunds, the amount will be transferred to your provided Bank Account, JazzCash, or EasyPaisa account within 3-5 business days. Cash on Delivery (COD) shipping charges are non-refundable.